Michael Smith


February 5, 2019 at 12:03 pm


Michael spent the past year establishing a customer experience vision, strategy, functional team and new measurement platform. He’s currently leading Ulta Beauty in their quest to design, develop and deliver on an unparalleled omni-channel consumer experience. Prior to that he led Customer Experience strategy and innovation for Luxottica – LensCrafters, Pearle Vision and EyeMed, and early in his career worked in strategy and brand management in the consumer packaged goods space.


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