Hilary Horn


May 21, 2019 at 7:29 am


Hilary is a Managing Director in Deloitte’s Human Capital Organization Design and Employee Experience practice. She brings over twenty years leading organization design, talent, customer and employee experience, and business transformation programs for global Fortune 500 companies. These programs involve assessing the future of work and the simplification of business processes to improve employee experience and engagement and enable the business strategy. Her areas of expertise include: talent strategy, employee experience and engagement, employee journey mapping and persona development, future of work analysis, digital DNA transformation, organization design, organization network analysis, change management, and digital learning and development programs.


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