Darya Williams

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February 12, 2019 at 10:54 am

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Darya leads T-Mobile’s CX Programs on the Frontline Experience Team, and chairs the cross-channel governance group uniting Care, Retail, Commercial, Digital and Metro by T-Mobile CX leaders and insights. She has led Technology Program Management, Frontline Retail, and Frontline Customer Care teams, and she’s committed to working to eliminate customer experience barriers by sharing insights with CX professionals to eradicate customer pain points.

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