February 5, 2019 at 12:02 pm
Akash leads CX analytics strategy for Medallia’s major Financial Services clients. With an extensive background in analytics, engineering, and consulting he brings a versatile skill set to the Insights team. Akash holds an advanced degree in analytics with a specialization in advanced statistical modeling. Drawing on his expertise in statistics and interpretable machine learning, he uncovers meaningful stories from raw data to drive operational value.