Save $900 with Early Bird Pricing.Register Now

Save $900 with Early Bird Pricing.Register Now

Experience Experience Experience
FOR EVERYONE

Join the world’s leading experience experts and explore exciting new ways to navigate the world of experience.

Register Now

Previous Speakers

Previous Speakers Previous Speakers

Where the world of experience gathers

The three-day conference will feature 100+ sessions and unite over 3,000 experience professionals from around the globe. Whether you’re a pioneer or a newcomer, you’ll have the opportunity to network and collaborate with industry influencers and leaders from iconic brands.

03

DAYS

100+

SESSIONS

3,000+

ATTENDEES
Video Play iconVideo Play icon2019 Recap

Agenda Overview

Pre-conference — May 12

Customer DayJump-start peer-to-peer connections and discuss best practices and hot topic issues. Offered exclusively to Medallia Customers.

Partner SummitBuild relationships and hear our vision for our partner ecosystem.

More pre-conference activities will be announced soon!

Day 1 — May 13

6:30 amRegistration Open

7:00 amNetworking Breakfast

8:30 amKeynotes & Special Guests

11:30 amLunch

1:00 pmBreakout Sessions

4:30 pmMain Stage Sessions

6:30 pmNetworking Event

Day 2 — May 14

6:30 amRegistration Open

7:00 amNetworking Breakfast

9:00 amMain Stage Sessions

11:30 amLunch

1:00 pmBreakout Sessions

4:30 pmMain Stage Sessions

7:00 pmNetworking Celebration

Full Agenda

Speakers

Medallia Experience ‘20 is the place to jump start your experience program with fresh ideas from world-class brands and presenters. See how others are creating amazing experiences with real-world examples while solving critical business problems at scale.

Ashley Ross Ashley Ross Ashley Ross

Ashley Ross

SVP, Consumer and Small Business Client Care Executive, Bank of America

Bank of America Bank of America
Colby Hutchinson Colby Hutchinson Colby Hutchinson

Colby Hutchinson

Director of Customer Experience (CX) & Brand Management Administration, Best Western® Hotels & Resorts

Best Western Best Western
Leslie Stretch Leslie Stretch Leslie Stretch

Leslie Stretch

President & CEO, Medallia

Medallia Medallia
Sarika Khanna Sarika Khanna Sarika Khanna

Sarika Khanna

EVP & Chief Product Officer, Medallia

Medallia Medallia

Chart Your Course

Experience ’20 is your ticket into a community of experience professionals committed to continuously making great experiences. Save big by registering for Experience ’20 early with our discounted pricing.

PRICING PER PERSON ($USD)

$995

Super Early Bird

through January 10

$1095

Early Bird

through February 29

$1495

Last Chance

through April 30

$1995

General

after April 30

Register Now

Group discounts are available for groups of 3 or more. Please reach out to experience@medallia.com for more information on group discounts.
For details on special rates for Government Officials, please email government@medallia.com to get more information. See Terms of Service.

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I learn so much at Experience — all relevant to where our business is today, and where we want to go in the future.

Arlene Kim

Market Research Manager, CAA Insurance
CAA CAA
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Being able to converse with so many like minded people was refreshing — I was wow'd by every interaction.

Aaron Hunter

Customer Experience, Global Payments
Global Payments Global Payments
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Filled my notebook with takeaways and tips, and excited to share with my team!

Angela Drake

Customer Experience Lead, H&R Block
HR Block HR Block
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Every year Experience gets better. I always come away with new ideas and feel inspired to hear about the journeys of other companies. It provides a sense of community for all of us committed to improving the customer experience.

Peri Rogers

Program Manager, VOC Metrics & Insights, Mazda North America
Mazda Mazda