Save with Early Bird Pricing.Register Now.

Save with Early Bird Pricing.Register Now.


Make the customer your north star

Join the world’s leading experience experts and explore exciting new ways to navigate the universe of CX and chart your own course for transformation.

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May 12-14 Experience Diamond Las Vegas, NV

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Where the world of experience gathers

Experience Horizontal Diamonds

The three-day conference will feature 100+ sessions and unite over 3,000 CX and EX professionals from around the globe. Both trailblazers and newcomers will have the opportunity to network and collaborate with industry influencers and leaders from iconic brands to learn game-changing experience management strategies and best practices.

Agenda at a Glance

Experience Horizontal Diamonds
Experience Agenda at a Glance 2020

Pre-conference — May 12
Day 1 — May 13
Day 2 — May 14
Customer Day - Jump-start the peer-to-peer connections and discuss trends and best practices, and hot topic issues offered exclusively to Medallia customers. 6:30am    Registration Open 6:30am Registration Open
7:00am Birds of a Feather Breakfast 7:00am        Birds of a Feather Breakfast
8:30am        Keynotes & Special Guests 9:00am        Main Stage Sessions
Partner Summit - Build relationships and hear our vision for the partner ecosystem. 11:30am        Lunch 11:30am        Lunch
1:00pm        Breakout Sessions 1:00pm        Breakout Sessions
More pre-conference activities will be announced soon! 4:30pm        Main Stage Sessions 4:30pm        Main Stage Sessions
6:30pm        Networking Event 7:00pm        Networking Celebration







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Chart your course

Experience ’20 is your ticket into a community of experience management professionals committed to continuously making great customer experiences. Save big by registering for Experience ’20 early with our discounted pricing.

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Pricing Per Person ($USD)


Super Early Bird

(through January 10)


Early Bird

(through February 29)


Last Chance

(through April 30)



(after April 30)

Group Discounts

For groups of 5 or more, please email to receive group discount rates.